Question 1

Do I need a credit card to start a 9DollarCRM trial?

Accepted Answer

No. The 9DollarCRM trial is 14 days, full-featured, and requires no credit card. If you do not subscribe when it ends, the account becomes read-only: your data stays exactly where you left it, remains exportable to CSV, and you can subscribe later to pick up where you stopped.

Question 2

How do I import my customers into 9DollarCRM?

Accepted Answer

With the built-in CSV import wizard. Download the per-entity CSV templates in the app, drop in your customers, jobs, and invoices from a spreadsheet or your old CRM, and the wizard maps the columns for you. Most businesses move their whole book across in an afternoon, without retyping anything.

Question 3

Can I export my data from 9DollarCRM later?

Accepted Answer

Always. Every 9DollarCRM plan can export customers, jobs, and invoices as CSV in one click, at any time, including after a trial ends. There is no export fee, no waiting period, and no support ticket required, so leaving stays easy on purpose.

Question 4

Does 9DollarCRM work on a phone?

Accepted Answer

Yes. 9DollarCRM is a responsive web app that runs in any phone browser on iPhone or Android, so you can check the schedule, update jobs, and send invoices from the field. There is no separate native app to install and no extra charge for mobile access.

Question 5

Is 9DollarCRM secure enough for my business data?

Accepted Answer

Yes. 9DollarCRM isolates every business with Postgres row-level security, supports multi-factor authentication, keeps an append-only audit log, and uses role-based permissions, on every plan, including the $9 Starter. And your data stays yours: one-click CSV export is always available.

Question 6

How do I contact 9DollarCRM support?

Accepted Answer

Through the contact page or by email, and a human answers. There is no phone maze and no chatbot wall: describe what you are stuck on and we will get you unblocked. We would rather answer plainly than route you through a ticket labyrinth.

Straight answers, when you need them.

Getting started

Importing your data

Configuring your industry

Billing & plans

Security & your data

Contact support

Common questions

Ready to get set up?